Shilla Beauty Concert

Date: 24 November 2017 (Friday)
Time: 8.00 pm (doors open at 7.00 pm)
Venue: Suntec Convention Centre, Hall 601 – 604
In celebration of the upcoming Shilla Duty Free store in Changi Airport Terminal 4

The Shilla Duty Free and Singapore Changi Airport Group are proud to present a one-night exclusive concert with SHINee and Red Velvet in celebration of their new store at Singapore Changi Airport Terminal 4 (opening soon). Sponsored by Samsung, Global Tax Free, Korea Tourism Organization, and The Embassy of the Republic of Korea, tickets to the concert are available through The Shilla Duty Free stores at Changi Airport Terminals 1, 2, and 3; and on iShopChangi.com.

Concert Tickets

Tickets are available through The Shilla Duty Free stores at Changi Airport T1, T2, and 3; and on iShopChangi.com.

Instore Promotion

Promotion starts on 15 September 2017

  • Tier 1 Tickets
    Receive a pair of tickets with S$700 spend.
  • Tier 2 Tickets
    Receive a pair of tickets with S$500 spend.

Limited to one pair per qualifying receipt. Ticket issuance is strictly limited to the first 2,000 registrations. While stocks last.

iShopChangi Promotion


Click here to shop!

Limited to the first 200 orders. All orders must be purchased and collected between 15 September 2017 (00:01 hours, Singapore time) to 6 October 2017 (23:59 hours, Singapore time. Terms & conditions apply.

Seating plan

SUNTEC CONVENTION CENTRE | HALL 601-604

How to get your tickets?

Instore Promotion
  1. Visit The Shilla Duty Free stores at T1, T2, and T3 and spend S$700 to qualify for a pair of Tier 1 Tickets, or S$500 to qualify for a pair of Tier 2 Tickets.
  2. Fill in the form to register your qualifying receipt.
  3. You will receive an auto reply to confirm your submission.
  4. Once your entry has been verified, you will receive a confirmation e-mail with instructions on ticket delivery.

Limited to one pair per qualifying receipt. Ticket issuance is strictly limited to the first 2,000 registrations. While stocks last.

All registered entries will be verified and tickets will only be issued upon successful verification. Late entries, incomplete or invalid information, and duplicate entries will be disqualified.

Click here to view the Terms and Conditions for the promotion.

iShopChangi Promotion
  1. Log on to iShopChangi.com and make your Shilla beauty purchase online.
  2. Ensure that your purchase and collection dates are both between 15 Sep and 6 Oct 2017.
  3. Key in the promo code [SHILLA500] once your purchase meets the minimum spend of S$500 or promo code [SHILLA700] once your purchase is above S$700, prior to checkout.
  4. You will receive your purchase together with the pair of concert tickets when you collect your items at the iShopChangi collection centers or at The Shilla Duty Free arrival stores, dependent on your flight details and preferred collection location.

A valid flight booking is needed for purchasing on iShopChangi.
NO registration is required on this website for transactions made on iShopChangi.

Log on to www.ishopchangi.com/1709shillaconcert to view the full terms and conditions.

Register for Tickets Here (Shilla Instore Promotion)

To register for your concert tickets, fill in your contact details and qualifying receipt number in the registration form.

This form is only applicable for qualifying purchases made through The Shilla Duty Free stores at T1, T2, and T3.

NO registration is required on this website for transactions made on iShopChangi.

Registration form will be activated on 15 September 2017.
Stay tuned for updates!

How to locate your receipt number:

Updates

  • Concert Ticket Status Updates will be posted as a Comment on this Facebook post once the redemption status reaches 50% for each tier. Please click here.

  • Tier 1 Standing Pen A and B has been merged into one Pen.

  • Numbers will be printed on Tier 1 Standing tickets so as to facilitate the entry into the venue. The tickets will be given out on a first come first served basis.

  • iShopChangi Tier 1 tickets consist of mostly Standing tickets. Limited Tier 1 Seated tickets will be released after the Standing tickets are fully given out.

Frequently Asked Questions

Shilla Instore Promotion

Q: I have made a qualifying purchase in The Shilla Duty Free store. When must I register for tickets by?
A: Only transactions made from 15 September 2017 will be deemed as qualifying purchases. All registrations must be submitted by 23:59 hours on 15 October 2017 (GMT+8.00).

All registered entries will be verified and tickets will only be issued upon successful verification. Late entries, incomplete or invalid information, and duplicate entries will be disqualified.

Q: I have registered for the concert tickets and received an acknowledgement email. When will I receive ticket confirmation?
A: Please allow 4 weeks for verification. You will receive a confirmation e-mail by 10 November once your registration is verified and deemed valid.

Q: How long will this promotion last?
A: This promotion is while stocks last, and tickets are limited to the first 2,000 valid registrations on a first-come-first-served basis.

Q: How will I be able to collect my tickets once they are confirmed?
A: For registrants residing in Singapore, tickets will be sent via registered mail to the address provided on the online form. Requests for other delivery methods or pick up will not be entertained.

For registrants residing overseas, tickets will be available for collection at the event venue on 24 November 2017. Unclaimed tickets will be forfeited. Photo ID bearing the registrant’s name has to be presented at the point of collection.

Q: Where can I purchase Shilla products from?
A: You may purchase from The Shilla Duty Free Cosmetics & Perfumes stores located in the Transit Departure, Arrival Hall (Baggage Claim), or Departure Check-in stores in Singapore Changi Airport.

If you are not flying and cannot enter Transit, you may make your purchase at Shilla Duty Free check-in stores in the public area at each terminal:
(1) Terminal 1 Departure Hall, SU:M37 and Whoo check-in store (Near Row 11-12)
(2) Terminal 2 Departure Hall, Cosmetics & Perfume check-in store (Near Row 6-7)
(3) Terminal 3 Departure Hall, Laneige and Sulhwasoo check-in store (Near Row 6-7)

iShopChangi Promotion

Q: Can I shop online on iShopChangi.com even if I am not flying off?
A: Only passengers with a flight ticket departing or arriving at Changi Airport are able to make a purchase on iShopChangi.com.

Q: I made a qualifying purchase on iShopChangi.com. How do I register for tickets?
A: For qualifying purchases made on iShopChangi.com, you will receive your pair of concert tickets when you collect your purchase at the iShopChangi collection centres or at The Shilla Duty Free arrival stores where you input your flight details and preferred collection location.
NO registration is required on this website for transactions made on iShopChangi.

Q: I purchased on iShopChangi.com. How do I locate the receipt number to fill in on the Ticket Registration Form?
A: NO registration is required on this website if the transaction is made on iShopChangi. You will receive your pair of concert tickets when you collect your purchase at the iShopChangi collection centers or at The Shilla Duty Free arrival stores where you input your flight details and preferred collection location.

Q: How long will the promotion last on iShopChangi.com?
A: All purchase orders must be purchased and collected between 15 September 2017 (00:01 hours, Singapore time) to 6 October 2017 (23:59 hours, Singapore time.

Concert Tickets

Q: How many pairs of tickets am I entitled to receive?
A: Each qualifying receipt will be entitled to receive 1 pair of Tier 1 or Tier 2 tickets, depending on the amount spent.

Q: Can I purchase tickets outright?
A: No, tickets can only be obtained through The Shilla Duty Free or the iShopChangi.com promotion as stated above.

Q: How many pairs of tickets are available for each tier for the Shilla instore promotion and iShopChangi promotion?
A: For Shilla Instore promotion
Tier 1 Standing: 800 pairs
Tier 1 Seated: 200 pairs
Tier 2 Seated: 1,000 pairs

For iShopChangi Promotion
Tier 1 Standing & Seated: 100 pairs
Tier 2 Seated: 100 pairs

Q: Can we choose if we want seated or standing tickets for Tier 1?
A: If you make your purchase through the Shilla instore promotion, you will have the option to select “Seated” or “Standing” for Tier 1 tickets.

If you make your purchase through the iShopChangi promotion, you will not be able to select any preference. However do note that the bulk of the Tier 1 tickets allocated for iShopChangi will be Standing tickets.

Q: What’s the difference between Tier 1 Standing Pen A and B?
A: Tier 1 Standing Pen A and B has been merged into one Pen.

Q: Are there queue numbers for Tier 1 Standing tickets?
A: There will be queue numbers printed on Tier 1 Standing tickets. This is to facilitate the entry process for ticket-holders on the actual day.

Q: Why is my queue number for Tier 1 Standing tickets higher than other people who had purchased after I did?
A: There will be 2 separate queues for Tier 1 Standing Pen concert tickets entrance into the venue: 1 queue for in-store purchases and 1 queue for iShopChangi purchases. Doors will open for both queues at the same time. Hence, larger queue numbers on tickets does not mean a later entrance timing into the venue. The sequence of queue number on concert tickets is relevant only for the respective channel of purchase.

Details regarding the entrance to the concert venue will be announced closer to the concert day. Stay tuned to Shilla Facebook & Instagram and concert.shilladutyfree.com for updates.

Q: Am I allowed to sell my tickets?
A: The resale or exchange of Shilla Beauty Concert ticket(s) at any price is prohibited. Concert ticket(s) found to be obtained from resale or exchange will be prohibited from entering the concert. Shilla Duty Free reserves all right to reject and prohibit entrance of any such ticket holders without giving any prior notice.

Venue Information

Suntec Convention Centre is the World’s Leading Meetings & Conference Centre, located at the heart of Asia's most integrated meetings, conventions and exhibitions hub. Only 20 minutes from Singapore Changi Airport, Suntec Convention Centre is conveniently located in the Central Business District and just minutes from the city's entertainment and cultural attractions.

Address: 1 Raffles Boulevard, Suntec City, Singapore 039593

Admission Policy

  1. Admission to concert is by full ticket only. Printed tickets must be produced for admission.
  2. Infants and children 6 years old and below will not be admitted into the performance venue.
  3. Children 7 years old and above will each require a ticket for admission.
  4. Latecomers will not be admitted except at the discretion of venue staff.
  5. No photography, videography, selfie sticks or tablets allowed.
  6. No eating and/or drinking is allowed at the performance venue.

Enquiries

Media enquiries:
Please contact sgnews@orangepress.sg

Customer enquiries:
Please contact shilla.marcom@samsung.com